Frequently Asked Questions

Everything you need to know about shopping at Lionsgate Shop.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

Lionsgate Shop accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I track my package after it ships?

Yes, once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.

How can I change or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. Please contact our customer support team immediately to request any changes before the processing phase begins.